You can buy our furniture and accessories collection in our Brand Stores, Inspiration Stores and Studios.
Delivery & assembly
For quick and easy delivery and assembly, our professional service team can assist. They are knowledgeable about our products and will ensure expert assembly, packaging removal and careful placement of the furniture in your home. Assembly is free of charge for all BoConcept products and there is a flat rate delivery fee for all orders delivered within the store’s normal trade area — please ask in store for details.
We have a wide range of products available in our main selection, which can be delivered in 3-4 weeks. Much of our selection is also customized and delivery time for custom-made special orders is 8-10 weeks for board furniture and 10-12 weeks for upholstery. Delivery time may vary based on the store’s location in North America. As most of our collection is customized for you, we do not have a wide range in stock.
Return and exchange policy
If you are dissatisfied with your purchase, you are naturally entitled to return it within five days (furniture) or seven days (accessories), as long as it is unused and undamaged, part of our main selection, and is still in its original packaging. A restocking fee applies to all furniture orders; please consult your local store for details. Should you wish to have the items picked up a delivery charge will also apply. Please note, however, that items bought on sale cannot be returned. See in store for full details of our terms and conditions.
To file a merchandise damage claim, please visit our claims page.
You are always welcome to view all the products in our range in our stores. However, our stores vary in size and you may not find our entire product range on display at your local BoConcept. Our full range is available to order — please ask our design consultants, who will be happy to help and advise you. All products are subject to availability.
Due to national trends, our accessories range is constantly updated. Some of the accessories used for the room sets in our catalog are personal items and therefore not available in our stores.
All prices are correct at time of uploading. However, we may need to review certain prices due to adverse currency fluctuations and/or other events beyond our control.
We accept Visa, MasterCard, Discover, American Express, cash or check.
BoConcept gift cards are available in participating stores.
All lamps and light fittings conform to US/European guidelines for domestic use. Some of our lamps are not available in all countries. Please check in store.
Errors and omissions excepted.
Customer care contact
Phone: (201) 604-0073